Frequently Asked Questions

Frequently Asked Questions.

Q: Do you repair ducts ?

Q: Do you work weekends ?

Q: When is payment made ?

Q: Is Tea Tree Oil Safe to use ?

Q: Do you accept credit cards ?

Q: Which areas do you service ?

Q: Do you guarantee your work?

Q: Do you repair central heaters ?

Q: What are your months of operation ?

Q: How long does the duct cleaning take ?

Q: When is the best time to clean my ducts ?

Q: Do you sell filters for the return air vents ?

Q: How often should I get my ducts cleaned ?

Q: Do you install heating & cooling systems ?

Q: How do I know if my ducts need cleaning ?

Q: What type of payment methods do you accept ?

Q: Is there information about safety for home heating ?

Q: Does Duct Cleaning make a lot of dust in the house ?

Q: Do you remove rodents & animals from the duct systems?

Q: How much dust accumulates in a central heating system ?

Q: Can we use our heater straight away after it has been cleaned ?

Q: I would like to know how much the duct cleaning is going to cost ?

Q: My heater does not work can you recommend a qualified tradesman ?

Q: Do we have to cover all of our furniture before you come out to clean the ducts ?

 

Q: How do I know if my ducts need cleaning ?  Top of the page

1: This video explains how and why your heating ducts get so dusty. Watch Video

2. If you never had your central heating cleaned.

3. House furniture constantly dusty when central heater is in operation.

4. Dusty odours as you switch on your central heating.

5. The return air vent duct has lots of dust around the duct. You must take off vent cover to inspect. To view dusty return air vents. Image Gallery

6. People living in homes susceptible to allergies.

7. If you keep pets inside your home, the loose pet hair gets inside your return air vent which causes a lot of build up, this is very common.

8. People in homes with indoor air quality concerns.

9. Years of operation without a return air filter.

These observations are used as a general guide. Most important if you have any concerns about getting your ducts cleaned. Please contact Tony from T&N Maintenance.

 

Q : When is payment made ? Top of the page

A: Full payment is made on the day of completion. Note: Real Estates are exempt.

 

Q: Do you remove rodents & animals from the duct systems? Top of the page

A: No we only clean/remove dust & debris from your heating & cooling duct systems.

 

Q: What type of payment methods do you accept ? Top of the page

A: Cheques, Cash, BPay, Credit Cards, Direct Bank Transfer & Internet Banking, to access payment details. Click Here

 

Q: I would like to know how much the duct cleaning is going to cost ? Top of the page

A: For a free Quote I need to know how many duct outlets you have in your home and where they are located,  floor or ceiling, where the gas heating unit is. Eg. outside on the side of the house, under the house, in the cupboard or in the ceiling. Then E-mail Tony for a free Quote.  Contact us

 

Q: How often should I get my ducts cleaned ? Top of the page

A: Approximately every  2 yrs This is only a guide.

 

Q: How long does the duct cleaning take ? Top of the page

A: Estimated Time on the job is between 1½ To 2½ Hrs.

 

Q: Is Tea Tree Oil Safe to use ? Top of the page

A: Yes, Tea Tree Oil is safe, it contains natural germicides.

 

Q: When is the best time to clean my ducts ? Top of the page

A: Any time of the year or when it’s convenient for you.

 

Q: Does Duct Cleaning make a lot of dust in the house ? Top of the page

A: No the dust is kept to a minimum we use vent covers to collect the dust.

 

Q: Do you guarantee your work ? Top of the page

A: I have a Customer Satisfaction Policy if you are not satisfied , I will re-clean your duct system free of charge.

 

Q: Do you work weekends ? Top of the page

A: Please Contact Us to check for availability.

 

Q: Do we have to cover all of our furniture before you come out to clean the ducts ? Top of the page

A: No because the dust is kept down to a minimum.

 

Q: Can we use our heater straight away after it has been cleaned? Top of the page

A: Yes as you normally would operate your central heating.

 

Q: Do you repair central heaters? Top of the page

A: No because I am not a gas fitter. I can recommend a reputable repairer. Heating & Cooling Service Repairers*

 

Q: Do you repair ducts ? Top of the page

A: Yes I can recommend a reputable repairer. I can recommend a reputable repairer. Heating & Cooling Service Repairers*

 

Q: Do you install heating & cooling systems? Top of the page

A: Our company mainly clean heating & cooling duct systems. I can recommend a reputable company to carry out the work professionally!

 

Q: Do you accept credit cards? Top of the page

A: Yes: I accept Visa ,Master Card.     Click here for credit card payments

 

Q: Which areas do you service? Top of the page

A: Servicing Melbourne Metro & All Suburbs.

 

Q: Do you sell filters for the return air vents? Top of the page

A: Yes I sell filter material with the frame and without the frame attached for the return air vents. I also make them to custom fit your grille. The filter has to be over a certain size or otherwise it is not recommend to have a filter fitted.

 

Q: What are your months of operation? Top of the page

A: T & N Maintenance operates 12 Months of the year. Note : Contact us for further information on availability and a free quote!

 

Q: Is there information about safety for home heating? Top of the page

A: Yes there is information about safety in home heating you can browse the websites by clicking on the links below:

Country Fire Authority Home Fire Safety Checklist
Energy Safe Victoria General Gas Safety Around The Home

 

Q: My heater does not work can you recommend a qualified tradesman? Top of the page

A: Yes Contact Tony for the qualified tradesman’s phone number to repair your heater or any gas appliance in your home.

 

Q: How much dust accumulates in a central heating system? Top of the page

A: It varies from one house to another for example: If you have pets, construction going on, unsealed roads & very dry weather etc…..Go to Duct Cleaning Image Archive to view how dusty some central heating systems accumulate dust.

 

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